What can I return?
If your package comes damaged, it is best to return it as is to the carrier.
Then you will not be responsible for any internal damage.
Return merchandise within 10 days that have not been used and do not
meet your standards or understanding of the product.
What is the time limit for returning merchandise?
Return merchandise within 10 days for a refund less shipping. . A credit
will be issued to your credit card.
How should the returned merchandise be sent?
Pad the merchandise carefully and return it by first class mail to Richard
Hetzel Company, P.O. Box 4460, Palm Springs, CA 92263. Insurance is at
the risk of the sender.
Stones or mountings cannot be returned that were set.
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